Product walkthrough
See How the IPTV Reseller Panel Works
Review the operating workflow before buying credits. See how eligible customer accounts, credit use, expiry dates, renewals and support information are managed—and where the panel’s responsibility ends.
Scope & Boundaries
What the panel is designed to manage
The panel is an account-management interface for reseller operations. Depending on the selected option, it may provide controls for creating or renewing eligible accounts, checking credit balances and keeping account status visible.
It is not evidence of content ownership, a broadcasting licence or permission to resell third-party media.
Feature Matrix Summary
- Create an eligible customer account: Included
- Renew an existing account: Included
- View account status and expiry: Included
- View available reseller credits: Included
- Record a customer reference: Included
- Review recent account actions: Included
- Create limited trials: Selected panels only
- Create sub-reseller access: Selected panels only
- Apply reseller branding: Selected panels only
- Escalate an account issue: Included
Operating Workflow
A clear account lifecycle
Follow four clear stages to keep account management organised and customer data secure.
Create
Use the minimum customer information required for the account. Record a non-sensitive reference so support can identify the correct account without placing full credentials in messages.
Verify
Confirm that the account status, duration and credit deduction match the customer order before sharing activation details.
Support
When an issue occurs, capture the device, player version, approximate error time and account reference. Do not request a complete password in public or analytics-tracked channels.
Renew or close
Confirm the renewal price and duration before applying another credit. Remove or close inactive records according to the panel rules and your privacy obligations.
Access Control
Keep access controlled
- Use a unique administrator password.
- Enable multi-factor authentication when the selected panel supports it.
- Do not share the main administrator login.
- Give sub-resellers only the permissions they need.
- Remove access promptly when a staff or reseller relationship ends.
- Keep customer credentials out of analytics, screenshots and public support posts.
Interface Walkthrough
See the interface before committing
Review screenshot demonstrations of the reseller dashboard, customer account lists, credit ledgers, and status controls.
Written Terms Checklist
What to confirm in the written quote
Always review and confirm these key details in writing prior to submitting payment.
- Exact panel name
- Included controls
- Unit price and minimum order
- Definition and duration of one credit
- Larger-order price
- Credit expiry rule
- Support route
- Trial or sub-reseller allowance
- Renewal and refund conditions
- Any applicable tax or payment charge
Next step
Compare the panel scope with the commercial terms
Review the available credit rates, then request the full terms for the panel you intend to use.
