Supported player setup

IPTV Player Setup Guides for Supported Devices

Choose your device and player. These guides use official application-store routes, explain how to add authorised provider credentials and separate player problems from provider-account problems.

Setup Hub

Supported Player Guides

3

Fire TV

Confirm that the supported player is available in the Amazon Appstore for the device and account region. This guide does not use sideloading.

Open the Fire TV guide

Important Checklist

Before using any guide

Review these standard setup rules before starting an installation.

  • Confirm that the provider supports the device.
  • Use only the installation route documented by the player publisher or provider.
  • Keep credentials out of screenshots and public messages.
  • Do not assume that an app-store listing verifies a separate provider’s content rights.
  • Contact the player publisher for application-interface issues.
  • Contact the authorised provider for account, package or credential issues.

Reseller Operations

Managing setups for customers?

A reseller needs a repeatable support workflow for devices, player versions, account references and escalation. Review the reseller-panel page before managing multiple customer setups.

See the reseller workflow